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FAQ

  • Hotel / Guest rooms

    When will the cancellation fee be charged

    The cancellation fee is as follows.

    ■3 to 2 days prior to arrival: 30%
    ■Previous day: 50%
    ■On the day: 100%
    ■No contact cancellation: 100%
    Continue reading
  • Hotel / Guest rooms

    Is there a closed day?

    Although it is not basically, there are times when it is closed occasionally due to construction or maintenance.
  • Hotel / Guest rooms

    Please tell me how to confirm the reservation

    ■When booking from official website
    Please visit this page.
    https://www.489pro.com/asp/489/henkou_login.asp?yaid=42000008

    ■If you are bookeContinue reading
  • Hotel / Guest rooms

    Please tell me how to cancel

    ■Online booking
    Please cancel the reservation at the reserved site.
    ·Official site, https: //www.hpdsp.net/toyocity-hotel/hw/hwp9000/hww9001Continue reading
  • Hotel / Guest rooms

    Are there plan for day trips / day use?

    No, there is no day trip / day use plan.
  • Hotel / Guest rooms

    Do I need a deposit

    No.We do not have booking fee.
  • Hotel / Guest rooms

    Can I stay only with a minor

    Parental consent is required.Accommodation is possible if you prepare consent form or you can contact confirmation that parents agree in somContinue reading
  • Hotel / Guest rooms

    How do I change my reservation?

    ■When booking from official website
    Please visit this page.
    https://www.hpdsp.net/toyo-parkside/hw/hwp9000/hww9001Init.do?yadNo=336655

    ■If Continue reading
  • Hotel / Guest rooms

    What if I can not stay overnight due to the suspension / delay of public transportation?

    In that case, no cancellation fee will be charged.
    If such a situation occurs, please contact the hotel.
    Tel: 0957-63-0011
    mail address: iContinue reading
  • Hotel / Guest rooms

    Can I stay with children beyond the room capacity?

    Unfortunately, this facility cannot accommodate more than its capacity.

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception