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FAQ

  • Do you have a hotel brochure?

    There are no pamphlets.
    Please see the hotel's official website for the latest information.
  • Is payment at check-in or out?

    As check-out times are busy, we generally ask that you pay at the time of check-in.
    We appreciate your understanding and cooperation.
  • There is no desk lamp at the bedside

    It is powered from the outlet next to the bed, so if you unplug it, it will not turn on.Please be careful.
    If there is a problem, please inqContinue reading
  • Can I charge an electric car

    This facility does not have charging equipment for electric vehicles.
    The nearest rechargeable facility is here.

    【Nagasaki Toyota Motor ShContinue reading
  • Are there any facilities and services for children?

    There are no children's facilities, amenities, meals, or children's products for sale.
  • Can I change the size of the gown (loungewear)?

    The gown (loungewear) is one size.Please note.
  • The electricity in the room doesn't work

    When you enter your guest room, there is a keyhole next to the door. Simply insert the key and turn it to turn on the power in the guest rooContinue reading
  • Is there drinking water?

    You can use it for drinking toilet water.
    Alternatively, mineral water, tea, etc. are sold in the vending machines on the first floor.
    (SomContinue reading
  • Do you have elevators

    Yes, we have one.
    Access to all floors.
  • Is there a hanger?

    Yes.All guest rooms have a clothes hanging space, so we will provide it there.
  • Can I use foreign electrical appliances in the guest rooms?

    Foreign electrical appliances can be used in the guest rooms, but you may need a converter plug or transformer.
    (There are no rentals)
  • Do you have stationery

    Yes.All rooms are equipped with note paper and ballpoint pens.
  • Is there a glass?

    Yes.All rooms have teacups and glasses for the number of people staying.
    There is also a gargle cup at the sink.
  • How is the view from the room?

    Located on the higher floors, depending on the location of the room on the floor, you can enjoy views of the ocean, mountains, and ShimabaraContinue reading
  • What types of rooms are available?

    【Single Room】
    Semi-double bed x 1
    13 m²

    【Double Room】
    1 double bed
    16.5㎡・21㎡(different for each room)

    【Twin Room】
    2 single beds
    16.5㎡・22㎡(Continue reading
  • Is the hotel barrier-free?

    It is not completely barrier-free.
    There are steps in the bathroom and toilet.
  • Is it possible to eat in the room?

    This facility does not provide in-room dining.Please understand.
  • Is there room service

    This property does not provide room service.
  • Are there any extra beds available?

    No, our hotel does not have extra beds.
    If you require an additional bed, please book an additional room.
  • Can I make an outside call from the telephone in my room?

    Yes, available for use.
    There is a charge. Payment will be upon checkout.
    First, press "0" and then the recipient's phone number.
  • Can I make international calls from the telephone in my room?

    No, it is not available.
  • Can I rent more than one room key

    No.Only one room key is rented.
  • The electricity in my room doesn't come on, what should I do?

    There is a keyhole near the entrance of the room, so insert the key there and turn it to turn on the power to the room.(We will explain at cContinue reading
  • Do you have extra blankets?

    We have a limited number, but we are preparing.
    Please ask the front desk when using.
  • Is the bathroom in the guest room separate from the bath and toilet?

    Single, twin, deluxe twin, and double rooms are in the same room.
    The Japanese-style room is a separate room.
  • Can you open the window in the guest room?

    Some rooms have a limited opening distance, but all rooms can be opened and closed.
    However, we do not recommend it because insects come in.Continue reading
  • Can I order food delivery in my room?

    No.Please refrain from placing orders.
  • Is there a connecting room?

    No.There is no provision for connecting rooms.
    Please let us know in advance if there is a request for reservation between neighbor.
  • I'd like to reserve a room with a nice view

    If you are single, please reserve Single B.
    Single A is on the lower floor and Single B is on the higher floor.

    In the case of other room tContinue reading
  • Can I move the bed in the guest room?

    Please refrain from moving the bed.

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception