FAQ

Yes.You can rent it for free at the front desk.
※The number is limited

When you enter the room, there is a keyhole next to the entrance, so insert the key into it and turn it to turn on the power to the room.
(W…Continue reading

White rice and miso soup can be refilled.

Please note that the power is supplied from the outlet near the bed, so it will not turn on if you unplug it.

Please ask the front desk for…Continue reading

There are two coin-operated laundry machines (washers and dryers) on the 1st floor of the hotel.

Click here for a nearby coin laundry.
【WAS…Continue reading

Yes.PayPay is available.

No, this facility does not have electric vehicle charging facilities.

The nearest rechargeable facility is here.

【Nishikyushu Toyota Shi…Continue reading

Basically payment at check-in.

We offer the following amenities in every room.
■bedding
■gown(Dressing up)
■slipper
■Face towel
■bath towel
■toothbrush·tooth paste·Cup
■Ri…Continue reading

There is no such thing.

Baby and children's goods are not available or sold.

It is provided in all rooms.

We have face towels and bath towels in the guest rooms.

Unfortunately we can not accept towels.
Please dry your towels and use again.

Gowns are provided in the guest rooms.

Please wear it only in your room.

There is no provision for children's room wear, so please bring with them yourself.

Indoor gowns are one size. Please note.

There is no special interior garment for women.
The indoor wear (gown) prepared in advance in the guest room is for both men and women.

Indoor arrival is one size.Please note.

There is no wheelchair available.

There is no preparation for the high seat chair.

All of our guest rooms have refrigerators.

Power may not be in the room.
When you enter the room, there is a keyhole next to the entrance, so insert the key into it and turn it to tur…Continue reading

We do not have an electric kettle, but all rooms have an electric kettle.

A free-use microwave is available on the first floor.
There is no installation in the guest room.

Juice · alcohol vending machine is on 1st floor.
Alcoholic beverages such as beer and chuhai are available.

We do not have cigarette vendin…Continue reading

We sell at the front desk.

There are two coin-operated laundry machines (washers and dryers) on the 1st floor of the hotel.

Click here for a nearby coin laundry.
【WAS…Continue reading

No, there is not.

Neighbor ATM will be below.
■Shimabara Minatocho Post Office(5 minutes on foot)
■18 Bank Shimabara branch(3 minutes by ca…Continue reading

There is a free ice machine on the first floor.Feel free to take it with you.