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0957-62-3120
24 hours reception
- 【Others】
What is the payment method for the accommodation fee
Cash, credit card, bank transfer can be used.
You can also use online card payment with your company HP, Jalan net. - 【Others】
Can I use a credit card to pay the accommodation fee
Yes.The following credit cards are available.
■VISA
■MASTER
■JCB
■American Express (AMEX)
■Discover
■Diners Club - 【Others】
Can I use a travel agent's gift certificate to pay for the room rate
No, it cannot be used. - 【Others】
Apart from accommodation charges, is there a charge of hotel tax and hot spring tax separately
No.Basically, there is no charge except for the price you booked. - 【Others】
Could you give me an overnight stay
Yes.We will prepare.
Please ask the front desk. - 【Others】
Can I pay the accommodation fee first?
Yes.Our facilities are basically asking for payment at check-in. - 【Others】
Can I get a bill and can I deposit later?
Basically, we do not go to individual customers. - 【Others】
Can I pay the accommodation fee one by one
Yes.It is possible to correspond.
※Since it may take time to respond, please allow us to come to the front desk with time in margin. - 【Others】
Can I have a receipt
■Payment on site
Yes.We issue receipts at the front desk.Please ask at the time of payment.
■Jalan case of using online card payment with r…Continue reading - 【Others】
Can I change the payment method of my room charge
■If you are booked directly from the phone
Please confirm by phone.
0957-62-3120
■When booked from the official website or Jalan
Payment me…Continue reading - 【Others】
Please tell me how to store valuables
Valuables will be kept at the front desk.There is no safe in the room. - 【Others】
What is the surprise of your birthday or anniversary?
Unfortunately, we do not accept it. - 【Others】
Can I exchange foreign currency
Unfortunately, we do not accept it. - 【Others】
Can I move around the facility wearing indoor clothes or slippers?
Please wear indoor clothes only in your guest room.Please refrain when moving within the building.
It is possible to move inside the facilit…Continue reading - 【Others】
Can I use the stroller in the facility
You can use. - 【Others】
Please tell me the radio wave condition of mobile phones in the facility
Softbank is hard to connect, au · docomo is connected. - 【Others】
How is the weather (temperature) there?
Depending on the time, I think whether it feels warm compared to the city center.
Because it is surrounded by the Ariake Sea and the mountai…Continue reading - 【Others】
Please tell me the phone number of the accommodation
It is 0957-62-3120. - 【Others】
How can I evacuate in case of emergency
There is an evacuation aisle in the guest room.
Please use the emergency staircase and evacuate to 1F.
Also, as evacuation sites may change …Continue reading - 【Others】
What do I do if I forget something?
Please inform the hotel, please tell us in detail what "when", "where" and "what kind of things" were forgotten.
Since there are times when …Continue reading - 【Others】
Please tell me how to spend it on recommended facilities
We do not have facilities in particular, so we recommend you go out when you want to enjoy. - 【Others】
Is there an event recommended in the facility?
There is no event held in the facility. - 【Others】
Please tell me the email address of the accommodation
The email address for inquiries will be below.
info@toyocity-hotel.com - 【Others】
Please tell me the situation of winter snow
There is almost no snowfall, it will not accumulate once a year or not. - 【Others】
Please tell me the homepage of the accommodation
The home page of our facility is as follows.
http://www.toyocity-hotel.com - 【Others】
Is there a staff who can speak foreign languages
No.We do not have any staff who can speak foreign languages.
We will respond as much as possible, but we may not be able to respond adequat…Continue reading - 【Others】
Is there a membership system? Please tell me your membership benefits
No.There is no membership system in this facility. - 【Others】
Please tell me the extension number of the front desk
Extension number is 100.
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