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FAQ

  • Hotel / Guest rooms

    Is payment at check-in or out?

    As check-out times are busy, we generally ask that you pay at the time of check-in.
    We appreciate your understanding and cooperation.
  • Hotel / Guest rooms

    There is no desk lamp at the bedside

    It is powered from the outlet next to the bed, so if you unplug it, it will not turn on.Please be careful.
    If there is a problem, please inqContinue reading
  • Hotel / Guest rooms

    Can I change the size of the gown (loungewear)?

    The gown (loungewear) is one size.Please note.
  • Hotel / Guest rooms

    The electricity in the room doesn't work

    When you enter your guest room, there is a keyhole next to the door. Simply insert the key and turn it to turn on the power in the guest rooContinue reading
  • Hotel / Guest rooms

    Is there a hanger?

    Yes.All guest rooms have a clothes hanging space, so we will provide it there.
  • Hotel / Guest rooms

    Can I use foreign electrical appliances in the guest rooms?

    Yes, but you may need a converter or transformer.
    ※We do not lend out conversion plugs or transformers.
  • Hotel / Guest rooms

    Do you have stationery

    Yes.All rooms are equipped with note paper and ballpoint pens.
  • Hotel / Guest rooms

    Is there a glass?

    Yes.All rooms have teacups and glasses for the number of people staying.
    There is also a gargle cup at the sink.
  • Hotel / Guest rooms

    How is the view from the room?

    Located on the higher floors, depending on the location of the room on the floor, you can enjoy views of the ocean, mountains, and ShimabaraContinue reading
  • Hotel / Guest rooms

    What types of rooms are available?

    【Single Room】
    Semi-double bed x 1
    13 m²

    【Double Room】
    1 double bed
    16.5㎡・21㎡(different for each room)

    【Twin Room】
    2 single beds
    16.5㎡・22㎡(Continue reading
  • Hotel / Guest rooms

    Is it possible to eat in the room?

    This facility does not provide in-room dining.Please understand.
  • Hotel / Guest rooms

    Are there any extra beds available?

    No, our hotel does not have extra beds.
    If you require an additional bed, please book an additional room.
  • Hotel / Guest rooms

    Can I make an outside call from the telephone in my room?

    Yes, available for use.
    There is a charge. Payment will be upon checkout.
    First, press "0" and then the recipient's phone number.
  • Hotel / Guest rooms

    Can I make international calls from the telephone in my room?

    No, it is not available.
  • Hotel / Guest rooms

    Can I rent more than one room key

    No.Only one room key is rented.
  • Hotel / Guest rooms

    Do you have extra blankets?

    Yes, we do provide.
    Please ask the front desk when using.
    ※Limited quantity.
  • Hotel / Guest rooms

    Is the bathroom in the guest room separate from the bath and toilet?

    Single, twin, deluxe twin, and double rooms are in the same room.
    The Japanese-style room is a separate room.
  • Hotel / Guest rooms

    Can you open the window in the guest room?

    Yes, all rooms can be opened and closed.
    Some rooms have limited opening angles.

    Please be careful when opening and closing the door as insContinue reading
  • Hotel / Guest rooms

    Is there a connecting room?

    No.There are no connecting rooms at this hotel.
    If you would like to make a reservation next to each other, please contact us in advance.
  • Hotel / Guest rooms

    I'd like to reserve a room with a nice view

    For single rooms, type B is on the higher floors.

    In the case of other room types, please inquire that you would like a higher floor.

    ※PlContinue reading
  • Hotel / Guest rooms

    Can I move the beds and furniture in the guest rooms?

    No, please refrain from moving beds or furniture.
  • Hotel / Guest rooms

    How many guest rooms are there?

    The number of guests per room is as follows.

    ●Single Room:1 person
    ●Double Room:2 people
    ●Twin Room:2 people
    ●Deluxe Twin Room:2 people
    Continue reading
  • Hotel / Guest rooms

    How many outlets are there in your room

    Single Room: 7 mouths
    Double Room: 7 to 8
    Twin Room: 7 mouths
    Deluxe Twin Room: 6 mouths
  • Hotel / Guest rooms

    Can I check in early?

    Early check-in is not possible, but we will keep your luggage.
    Please ask the front desk.
    (Telephone: 0957-62-3120)
  • Hotel / Guest rooms

    Can I make a late check-in

    Yes.There is no particular restriction, but the first floor entrance is locked after 2 o'clock midnight.Please contact the front desk after Continue reading
  • Hotel / Guest rooms

    Is it possible to extend check-out

    Extension of checkout is not possible.
  • Hotel / Guest rooms

    Can I leave my luggage before or after check-in

    If it is your luggage before check-in, we can arrange it at the front desk.
    Please feel free to ask.
  • Hotel / Guest rooms

    Can you stay with pets

    I'm sorry.
    Pets can not enter the facility.
    There is a pet hotel at 5 minutes by car from our facility, so please contact us there for detaiContinue reading
  • Hotel / Guest rooms

    When can I make a reservation in the future?

    Reservations can be made approximately six months in advance.
  • Hotel / Guest rooms

    Can I change my reservation details?

    Yes.Subject to availability, changes are possible.

    If you make an online reservation, you will need to reschedule your reservation.
    It is cContinue reading

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception