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FAQ

  • Please tell me how to spend it on recommended facilities

    We do not have facilities in particular, so we recommend you go out when you want to enjoy.
  • Is there an event recommended in the facility?

    There is no event held in the facility.
  • Please tell me the email address of the accommodation

    The email address for inquiries will be below.
    info@toyocity-hotel.com
  • Please tell me the situation of winter snow

    There is almost no snowfall, it will not accumulate once a year or not.
  • Please tell me the homepage of the accommodation

    The home page of our facility is as follows.
    http://www.toyocity-hotel.com
  • Is there a staff who can speak foreign languages

    No.We do not have any staff who can speak foreign languages.
    We will respond as much as possible, but we may not be able to respond adequatContinue reading
  • Do you have a membership program or special member benefits?

    No.There is no membership system in our hotel.
  • Please tell me the extension number of the front desk

    Extension number is 100.
  • Is there a parking lot.Is there a fee?

    Approximately 36 cars can be parked.
    Available for free (*).
    ※First come first served.Trucks, buses and large vehicles are charged a parkingContinue reading
  • Is there a covered parking lot?

    Yes.There is an underground parking lot.
    Available for free.
    About four units can be stopped.
    We only open it if you wish to use it, so in tContinue reading
  • Can I use the parking lot even with a large car

    Yes, certainly.
    Parking fees for trucks, buses and large vehicles are 1,500 yen per night.
    Please contact us in advance as parking may not bContinue reading
  • Can I leave my car before or after check-in

    Although it is possible before check-in, there are limitations on the number of parking lots, so it may not be available.It is certain to coContinue reading
  • Is there a shuttle service?How can I use it?

    I am very sorry, but there is no preparation for pickup.
  • Where is the nearest station?

    Shimabara railway of Shimabara harbor station.
    It is a 5-minute walk.
  • How do I access the accommodation?

    Shimabara Railway 5 minutes on foot from Shimabara Shimabara-Gaiko Station.
    5 minutes on foot from Shimabara Port.
    Shimabara Bus 3 minutes wContinue reading
  • Is a tire chain necessary on a road in winter

    It is not necessary especially.
    ※Although it is an area where snow hardly occurs, depending on the weather you may rarely snow, so please beContinue reading
  • Please tell me about the congestion of the way to the accommodation

    Route 251 the morning and evening hours is crowded somewhat.
  • Please tell me the address of the accommodation

    299 Minato Town, Shimabara City, Nagasaki Prefecture Kamomachi 299 Minato Town, Shimabara City, Nagasaki Prefecture 855-0823
  • Is there a parking lot for bicycles?Please tell me the bicycle parking fee

    There is a parking lot on the premises, so you can use it free of charge.
    ●Outdoor parking lot ... about 32
    ●Underground carpark … ApproximaContinue reading
  • Where is the nearest bus stop

    There is a "middle chapter" bus stop at a 5-minute walk from the hotel.
  • Where is the nearest airport? How do I access it?

    Direct bus (2 hours) to Shimabara Outer Port is recommended, so we are out. Shimabara Outer Port is a 5-minute walk from the Shimabara OuterContinue reading

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception