- Home
- FAQ
0957-62-3120
24 hours reception
Please tell me the radio wave condition of mobile phones in the facility
Softbank is hard to connect, au · docomo is connected.How is the weather (temperature) there?
Depending on the time, I think whether it feels warm compared to the city center.
Because it is surrounded by the Ariake Sea and the mountai…Continue readingHow can I evacuate in case of emergency
There is an evacuation aisle in the guest room.
Please use the emergency staircase and evacuate to 1F.
Also, as evacuation sites may change …Continue readingWhat do I do if I forget something?
Please inform the hotel, please tell us in detail what "when", "where" and "what kind of things" were forgotten.
Since there are times when …Continue readingPlease tell me how to spend it on recommended facilities
We do not have facilities in particular, so we recommend you go out when you want to enjoy.Please tell me the email address of the accommodation
The email address for inquiries will be below.
info@toyocity-hotel.comPlease tell me the situation of winter snow
There is almost no snowfall, it will not accumulate once a year or not.Please tell me the homepage of the accommodation
The home page of our facility is as follows.
http://www.toyocity-hotel.comIs there a staff who can speak foreign languages
No.We do not have any staff who can speak foreign languages.
We will respond as much as possible, but we may not be able to respond adequat…Continue readingIs there a membership system? Please tell me your membership benefits
No.There is no membership system in this facility.Is there a parking lot.Please tell me the parking lots
Approximately 36 cars can be parked.
Available for free (*).
●Outdoor parking lot ... about 32
●Underground carpark … Approximately 4 vehic…Continue readingIs there a covered parking lot?
Yes.There is an underground parking lot.
Available for free.
About four units can be stopped.
We only open it if you wish to use it, so in t…Continue readingCan I use the parking lot even with a large car
Yes, certainly.
Parking fee for trucks, buses, etc. is 1,500 yen per night.Can I leave my car before or after check-in
Although it is possible before check-in, there are limitations on the number of parking lots, so it may not be available.It is certain to co…Continue readingIs there a shuttle service?How can I use it?
I am very sorry, but there is no preparation for pickup.Where is the nearest station?
Shimabara railway of Shimabara harbor station.
It is a 5-minute walk.How do I access the accommodation?
Shimabara Railway 5 minutes on foot from Shimabara Shimabara-Gaiko Station.
5 minutes on foot from Shimabara Port.
Shimabara Bus 3 minutes w…Continue readingIs a tire chain necessary on a road in winter
It is not necessary especially.
※Although it is an area where snow hardly occurs, depending on the weather you may rarely snow, so please be…Continue readingPlease tell me about the congestion of the way to the accommodation
Route 251 the morning and evening hours is crowded somewhat.Please tell me the address of the accommodation
299 Minato Town, Shimabara City, Nagasaki Prefecture Kamomachi 299 Minato Town, Shimabara City, Nagasaki Prefecture 855-0823Is there a parking lot for bicycles?Please tell me the bicycle parking fee
There is a parking lot on the premises, so you can use it free of charge.
●Outdoor parking lot ... about 32
●Underground carpark … Approxima…Continue readingWhere is the nearest bus stop
There is a "middle chapter" bus stop at a 5-minute walk from the hotel.Where is the nearest airport? How do I access it?
Direct bus (2 hours) to Shimabara Outer Port is recommended, so we are out. Shimabara Outer Port is a 5-minute walk from the Shimabara Outer…Continue reading
5/5page
Reserve·Contact us
Feel free to help yourself