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0957-62-3120
24 hours reception
Can you play the river / waterside in the vicinity?
"Ayu returning waterfall" is recommended.
https://www.jalan.net/kankou/spt_42374ab2040005772/
It is about 20 minutes by car from the hotel.…Continue readingCan you see stars in the neighborhood
Stars can be seen with the naked eye if there is little light around the hotel and the air is clear, but the stars seen from Unzen are parti…Continue readingCan I take a walk around the area
Shimabara Outer Port near is recommended.It is pleasant to take a walk while listening to the steam whistle of the ferry and the sound of th…Continue readingCan I play golf in the surroundings
The nearest golf course is about 15 minutes by car from the hotel.
■Shimabara Country Club
Address: Nagasaki Prefecture Minami Shimabara Fu…Continue readingIs there holding a festival / festival in the neighborhood
spring
●Shimabara castle under chick ... Hina dolls are exhibited & events everywhere in the city
●First city Shop opening in Cheonjak Park
…Continue readingCan I apply for tours and activities at the front desk?
We are not making proxy applications. Please note.Are there day-trip hot springs/public baths nearby?
Yes.It is located about 10 minutes by car from our hotel.
【Yutakoro no yu】
It is a safe and secure hot bathing facility where the city cond…Continue readingCan I pick up taste hunting and fruit hunting around?
It is held at several farms in Shimabara.
It depends on the season, so please refer below.
https://www.jalan.net/kankou/420000/420800/g1_A…Continue readingIs there an illumination spot nearby
"Shimabara Winter Night Fantasia" is recommended.
Shimabara Outer Port will be lit up with illumination of as many as 160,000 balls.
You c…Continue readingWhat is the payment method for the accommodation fee
Cash, credit card, bank transfer can be used.
You can also use online card payment with your company HP, Jalan net.Can I use a credit card to pay the accommodation fee
Yes.The following credit cards are available.
■VISA
■MASTER
■JCB
■American Express (AMEX)
■Discover
■Diners ClubApart from accommodation charges, is there a charge of hotel tax and hot spring tax separately
No.Basically, there is no charge except for the price you booked.Can I pay the accommodation fee first?
Yes.Our facilities are basically asking for payment at check-in.Can I pay the accommodation fee one by one
Yes.It is possible to correspond.
※Since it may take time to respond, please allow us to come to the front desk with time in margin.Can I have a receipt
■Payment on site
Yes.We issue receipts at the front desk.Please ask at the time of payment.
■Jalan case of using online card payment with r…Continue readingCan I change the payment method of my room charge
■If you are booked directly from the phone
Please confirm by phone.
0957-62-3120
■When booked from the official website or Jalan
Payment me…Continue readingPlease tell me how to store valuables
Valuables will be kept at the front desk.There is no safe in the room.Can I move around the facility wearing indoor clothes or slippers?
Please wear indoor clothes only in your guest room.Please refrain when moving within the building.
It is possible to move inside the facilit…Continue readingPlease tell me the radio wave condition of mobile phones in the facility
Softbank is hard to connect, au · docomo is connected.How is the weather (temperature) there?
Depending on the time, I think whether it feels warm compared to the city center.
Because it is surrounded by the Ariake Sea and the mountai…Continue readingHow can I evacuate in case of emergency
There is an evacuation aisle in the guest room.
Please use the emergency staircase and evacuate to 1F.
Also, as evacuation sites may change …Continue readingWhat do I do if I forget something?
Please inform the hotel, please tell us in detail what "when", "where" and "what kind of things" were forgotten.
Since there are times when …Continue reading
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