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FAQ

  • Are there plan for day trips / day use?

    No, there is no day trip / day use plan.
  • Do I need a deposit

    No.We do not have booking fee.
  • Can I stay only with a minor

    Parental consent is required.Accommodation is possible if you prepare consent form or you can contact confirmation that parents agree in somContinue reading
  • How do I change my reservation?

    ■When booking from official website
    Please visit this page.
    https://www.hpdsp.net/toyo-parkside/hw/hwp9000/hww9001Init.do?yadNo=336655

    ■If Continue reading
  • What if I can not stay overnight due to the suspension / delay of public transportation?

    In that case, no cancellation fee will be charged.
    If such a situation occurs, please contact the hotel.
    Tel: 0957-63-0011
    mail address: iContinue reading
  • Can I stay with children beyond the room capacity?

    Unfortunately, this facility cannot accommodate more than its capacity.
  • Do you have a meeting room

    There is no dedicated meeting room, but rooms and restaurants may be available as meeting rooms if necessary. Please contact us.
  • Is there a cleaning service?

    No.We do not provide cleaning services.
    There are two coin launderettes (washing and drying machines) on the first floor of the hotel, so plContinue reading
  • Is the facility barrier free?

    Approximately barrier free, but we do not fully support.
    Entrance - There is no step to the guest room and the width is enough.There is an eContinue reading
  • Is there a smoking place?

    There is a smoking corner outside the lobby.
  • Is there a convenience store nearby

    There is a Seven Eleven in the place about 5 minutes on foot from our facility.
    Family mart is also available if you extend your legs a littContinue reading
  • Is there a hospital nearby

    Shimabara Hospital is located 5 minutes by car from our facility.
    Please contact the front desk when you are unwell. (Extension number 100)Continue reading
  • Please let me know the tourist attractions around it.

    Wandering around Shimabara castle town area is recommended.
    Old-fashioned townscapes and shops line up, plenty of atmosphere.
    The main sightContinue reading
  • Please tell us the surrounding activities you recommend

    You can also enjoy meals while watching the mountains at the disaster memorial hall where a cafe restaurant was also built.
    At the ropeway IContinue reading
  • Please tell me the recommended gastronomic restaurants around you.

    Shimabara I go with Shimabara, I will cook soup, if you mention a mugwort cookie, Princess Matsuya!
    Kanzashi is a delicious name-water sweeContinue reading
  • Please let me know the recommended events around you

    Spring will be deprived of the co-star of Shimabara Castle and Sakura · plum.
    In summer, play with plentiful dolphins.
    In autumn, we took a Continue reading
  • Please tell me the recommended souvenir shop

    "Shimabara Kamaboko Center" "Mizuhashi Honjin Okayama" is recommended.
  • Please tell me how to access the surrounding sightseeing spots I recommend

    We will hand you around the map, so please come to the front desk.
    Please contact us by e-mail (info@toyocity-hotel.com) or telephone (0957-Continue reading
  • Is there a map of the surroundings

    We will hand you around the map, so please come to the front desk.
    If you wish in advance, we will send you, please contact us (info@toyocitContinue reading
  • Should I leave the room key when I go out?

    When going out please leave the room key at the front desk.
  • Is there a curfew?

    For safety management, we basically lock at 2 o'clock in the morning, but please let me assure you that we can open the key if you call us lContinue reading
  • Please tell me the taxi usage fee in the surrounding area

    It will be around 1,000 yen at a distance of about 10 minutes by car from the hotel.
  • Where can we get a taxi

    I will not arrange it, so I will arrange it here.
    Please wait for a while as we will visit from the sales office.
    In case of using, please cContinue reading
  • Is there a fireworks display in the vicinity?Please tell me the details

    Yes.Gamadas fireworks festival is held every year in late August.
    It is a big event that many visitors come not only from local people but aContinue reading
  • Please tell me the shop where you can eat recommended ramen

    The closest hotel "Red Ryu" ... 2 minutes by car
    There are many local fans "White dragon" ... 5 minutes by car
    The closest "squirrel" of theContinue reading
  • Please tell me which Izakaya is recommended around and within the facility

    "Sato"… Cistern·Furnace end 5 minutes on foot·3 minutes by car
    "one two Three"… At home walk 10 minutes on foot·5 minutes by car
    "Spring excContinue reading
  • Is there a supermarket nearby

    Yes.There is a supermarket called "Will Be" "PROMART" at 3 minutes on foot.
  • Please tell me the flowering situation of cherry blossoms in spring

    Every year, it begins to bloom from around 25th March, and it will finish the best time around April.
    As cherry blossom spots, you can recomContinue reading
  • Are there any rental car companies / stores nearby

    It is located 3 minutes on foot from our facility.

    ■Toyota rent-a-car Shimabara store
    Address: Shimabara shi Minatocho 309 Nagasaki prefectContinue reading
  • Please tell me which café you recommend around and in the premises

    Recommended in the neighborhood is "Coffee shop mallison".
    It is within the Shimabara-Gaiko Ferry Boarding Area, of course the ocean view.
    BContinue reading

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception