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FAQ

  • Can I stay with children beyond the room capacity?

    Unfortunately, this facility cannot accommodate more than its capacity.
  • Do you have a meeting room

    There is no dedicated meeting room, but rooms and restaurants may be available as meeting rooms if necessary. Please contact us.
  • Is there a cleaning service?

    No.We do not provide cleaning services.
    There are two coin launderettes (washing and drying machines) on the first floor of the hotel, so plContinue reading
  • Is the facility barrier free?

    Approximately barrier free, but we do not fully support.
    Entrance - There is no step to the guest room and the width is enough.There is an eContinue reading
  • Is there a smoking place?

    There is a smoking corner outside the lobby.
  • Is there a convenience store nearby

    There is a Seven Eleven in the place about 5 minutes on foot from our facility.
    Family mart is also available if you extend your legs a littContinue reading
  • Is there a hospital nearby

    Shimabara Hospital is located 5 minutes by car from our facility.
    Please contact the front desk when you are unwell. (Extension number 100)Continue reading
  • Please let me know the tourist attractions around it.

    Wandering around Shimabara castle town area is recommended.
    Old-fashioned townscapes and shops line up, plenty of atmosphere.
    The main sightContinue reading
  • Please tell us the surrounding activities you recommend

    You can also enjoy meals while watching the mountains at the disaster memorial hall where a cafe restaurant was also built.
    At the ropeway IContinue reading
  • Please tell me the recommended gastronomic restaurants around you.

    Shimabara I go with Shimabara, I will cook soup, if you mention a mugwort cookie, Princess Matsuya!
    Kanzashi is a delicious name-water sweeContinue reading
  • Please let me know the recommended events around you

    Spring will be deprived of the co-star of Shimabara Castle and Sakura · plum.
    In summer, play with plentiful dolphins.
    In autumn, we took a Continue reading
  • Please tell me the recommended souvenir shop

    "Shimabara Kamaboko Center" "Mizuhashi Honjin Okayama" is recommended.
  • Please tell me how to access the surrounding sightseeing spots I recommend

    We will hand you around the map, so please come to the front desk.
    Please contact us by e-mail (info@toyocity-hotel.com) or telephone (0957-Continue reading
  • Is there a map of the surroundings

    We will hand you around the map, so please come to the front desk.
    If you wish in advance, we will send you, please contact us (info@toyocitContinue reading
  • Should I leave the room key when I go out?

    When going out please leave the room key at the front desk.
  • Is there a curfew?

    For safety management, we basically lock at 2 o'clock in the morning, but please let me assure you that we can open the key if you call us lContinue reading
  • Please tell me the taxi usage fee in the surrounding area

    It will be around 1,000 yen at a distance of about 10 minutes by car from the hotel.
  • Where can we get a taxi

    I will not arrange it, so I will arrange it here.
    Please wait for a while as we will visit from the sales office.
    In case of using, please cContinue reading
  • Is there a fireworks display in the vicinity?Please tell me the details

    Yes.Gamadas fireworks festival is held every year in late August.
    It is a big event that many visitors come not only from local people but aContinue reading
  • Please tell me the shop where you can eat recommended ramen

    The closest hotel "Red Ryu" ... 2 minutes by car
    There are many local fans "White dragon" ... 5 minutes by car
    The closest "squirrel" of theContinue reading
  • Please tell me which Izakaya is recommended around and within the facility

    "Sato"… Cistern·Furnace end 5 minutes on foot·3 minutes by car
    "one two Three"… At home walk 10 minutes on foot·5 minutes by car
    "Spring excContinue reading
  • Is there a supermarket nearby

    Yes.There is a supermarket called "Will Be" "PROMART" at 3 minutes on foot.
  • Please tell me the flowering situation of cherry blossoms in spring

    Every year, it begins to bloom from around 25th March, and it will finish the best time around April.
    As cherry blossom spots, you can recomContinue reading
  • Are there any rental car companies / stores nearby

    It is located 3 minutes on foot from our facility.

    ■Toyota rent-a-car Shimabara store
    Address: Shimabara shi Minatocho 309 Nagasaki prefectContinue reading
  • Please tell me which café you recommend around and in the premises

    Recommended in the neighborhood is "Coffee shop mallison".
    It is within the Shimabara-Gaiko Ferry Boarding Area, of course the ocean view.
    BContinue reading
  • Is there a pharmacy or drug store nearby

    Pharmacies dealing with medical drugs (※ doctor's prescription is necessary), drug stores selling OTC drugs are also located in about 5 minuContinue reading
  • Can you fish around the area

    Yes.You can enjoy fishing in the sea around our facility.Many fishermen come together.
  • Are there footbaths nearby?

    There is a footbath 5 minutes walk from our hotel.

    【Shimabara Onsen Izumi Park】
    Address: Nagasaki prefecture Shimabara shi Minato-cho ShimaContinue reading
  • Can you see fireflies in the surroundings

    Yes.At the moat of Shimabara Castle located 10 minutes by car from the hotel, it seems that Genji fireflies will be seen from late May to eaContinue reading
  • Can I go out

    Yes.Although it is possible to go out after check-in, we lock the front door from 2 o'clock at night, so please ask the person at the night Continue reading

Reserve·Contact us

Feel free to help yourself

0957-62-3120

24 hours reception