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0957-62-3120
24 hours reception
How many outlets are there in your room
Single Room: 7 mouths
Double Room: 7 to 8
Twin Room: 7 mouths
Deluxe Twin Room: 6 mouthsAlthough it is not a plan with breakfast, can you eat breakfast
Since it is a plan change, if you make an online reservation, please cancel the existing reservation on the Internet and reserve the plan wi…Continue readingPlease tell me the meal fee for children / toddlers
If you share a bed with breakfast only, it will cost 880 yen.
If you use a bed, the price is the same as an adult.Can you accommodate dietary needs such as allergies?
Please let us know when making your reservation.Is there a place to eat late meal
Unfortunately, breakfast only is served.Can I eat even on a day trip?
We do not accept meals on a day trip.
Please note.Can I bring in food and drink?
Unfortunately we do not accept food and drink.Is it possible to eat lunch
We do not accept meals for lunch.
Please note.Can I have a meal in a private room
Preparation in a private room is not received.Can I check in early?
Early check-in is not possible, but we will keep your luggage.
Please ask the front desk.
(Telephone: 0957-62-3120)Can I make a late check-in
Yes.There is no particular restriction, but the first floor entrance is locked after 2 o'clock midnight.Please contact the front desk after …Continue readingCan I leave my luggage before or after check-in
If it is your luggage before check-in, we can arrange it at the front desk.
Please feel free to ask.Sending and receiving parcels at the hotel
You can send and receive parcels from the hotel.
For shipping from the hotel, only Yamato Transport cash on delivery is available.
If you …Continue readingCan you stay with pets
I'm sorry.
Pets can not enter the facility.
There is a pet hotel at 5 minutes by car from our facility, so please contact us there for detai…Continue readingWhen can I make a reservation in the future?
Reservations can be made approximately six months in advance.Can I change my reservation details?
Yes.Subject to availability, changes are possible.
If you make an online reservation, you will need to reschedule your reservation.
It is c…Continue readingWhen will the cancellation fee be charged
The cancellation fee is as follows.
■3 to 2 days prior to arrival: 30%
■Previous day: 50%
■On the day: 100%
■No contact cancellation: 100%
…Continue readingIs there a closed day?
Although it is not basically, there are times when it is closed occasionally due to construction or maintenance.Please tell me how to confirm the reservation
■When booking from official website
Please visit this page.
https://www.489pro.com/asp/489/henkou_login.asp?yaid=42000008
■If you are booke…Continue readingPlease tell me how to cancel
■Online booking
Please cancel the reservation at the reserved site.
·Official site, https: //www.hpdsp.net/toyocity-hotel/hw/hwp9000/hww9001…Continue readingAre there plan for day trips / day use?
No, there is no day trip / day use plan.Can I stay only with a minor
Parental consent is required.Accommodation is possible if you prepare consent form or you can contact confirmation that parents agree in som…Continue readingHow do I change my reservation?
■When booking from official website
Please visit this page.
https://www.hpdsp.net/toyo-parkside/hw/hwp9000/hww9001Init.do?yadNo=336655
■If …Continue readingWhat if I can not stay overnight due to the suspension / delay of public transportation?
In that case, no cancellation fee will be charged.
If such a situation occurs, please contact the hotel.
Tel: 0957-63-0011
mail address: i…Continue reading
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